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Emergency and After Hours

What to do in a disaster...

We offer an emergency after hours service for our companion animals based at our Hawera branch. If you have an emergency, please call your usual clinic number and you’ll be put in contact with the on duty emergency vet. 

Hawera    06 278 5149

Stratford  06 765 6085

Manaia    06 274 8025

Patea      06 273 8678


So what is an emergency?

Sometimes it can be tricky to decide whether you need an emergency call out, or whether your pet will be fine until usual opening hours the next day. The following is a list of things which we would consider absolute emergencies, however animals can get themselves into all sorts of interesting scrapes, and we couldn't attempt to cover them all in one list - so if you're worried, call us and we'll figure it out from there.

  1. Severe bleeding or bleeding that doesn't stop within 5 minutes
  2. Choking, difficulty breathing or nonstop coughing and gagging
  3. Bleeding from nose, mouth, rectum, coughing up blood, or blood in urine
  4. Inability to urinate or pass feces (stool), or obvious pain associated with urinating or passing stool
  5. Injuries to your pet's eye(s)
  6. You suspect or know your pet has eaten something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
  7. Seizures and/or staggering
  8. Fractured bones, severe lameness or inability to move leg(s)
  9. Obvious signs of pain or extreme anxiety
  10. Heat stress or heatstroke
  11. Severe vomiting or diarrhea – more than 2 episodes in a 24-hour period, or either of these combined with obvious illness or any of the other problems listed here
  12. Refusal to drink for 24 hours or more
  13. Unconsciousness
  14. Hit by/fallen from a vehicle
  15. Bloated stomach (especially if accompanied by retching)
  16. Whelping bitch that's having difficulties
  17. An extremely lethargic animal

 But - if in doubt, call us. 


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